warungjekpotPrivacy Policy

This page describes what we collect when you use warungjekpot and how we keep that data protected. We take your privacy seriously and comply with applicable data protection frameworks. Our policy covers account registration, payment processing, game activity, communications, and third-party integrations. By creating an account on warungjekpot, you agree to this policy's terms.

We collect personal data only to provide our service, improve your experience, and comply with legal obligations. Your data may be processed on servers located outside your jurisdiction; we apply consistent security standards globally. We do not sell your personal information to third parties for marketing purposes. Third-party processors—payment gateways, identity verification providers, analytics services—access only the data necessary for their specific function.

This policy applies to all warungjekpot users regardless of location. If you have questions about how we handle your data, contact our support team through your account dashboard. If you are in a jurisdiction with specific privacy rights (e.g., data deletion, portability requests), you may submit requests through your account settings, and we will respond within the timeframe specified by applicable law.

What Data We Collect on warungjekpot

We collect the following categories of information when you use warungjekpot:

• Account registration data: Email address, password, phone number, full name, and date of birth. We require this to create your account and verify your identity before deposits and withdrawals.
• Identity verification documents: Government-issued ID, proof of address, and facial recognition data (if applicable). We collect these to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Payment information: Bank account details, wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction history, and amounts. Payment processors (mobile banking, local payment, online payment, e-wallet integrations) handle sensitive payment data; we store only transaction metadata.
• Game activity: Bets placed, games played, results, winnings, and losses. This data feeds into tier progression, weekly cashback calculation, and promotion eligibility tracking.
• Communication data: Messages with our support team, promotional emails, and account notifications. We retain these for service improvement and dispute resolution.
• Technical data: IP address, device type, browser type, operating system, and cookies. We use this to detect fraud, prevent abuse, and optimize platform performance.

We collect this data through multiple channels: directly from your account inputs, automatically from your device as you browse, and from third parties (payment processors, identity verification vendors, fraud detection services). You control some data collection through your browser settings (cookie consent); we retain default functionality settings needed to operate warungjekpot properly.

How We Use and Protect Your Data

We use your data for five purposes: (1) service deliveryprocessing deposits/withdrawals, settling games, and enabling account access; (2) compliancemeeting KYC, AML, and tax reporting requirements; (3) securitydetecting fraud, preventing abuse, and protecting against unauthorized access; (4) promotioncalculating tier progression, weekly cashback, referral bonuses, and seasonal offers; (5) improvementanalyzing user behavior to optimize features and troubleshoot issues.

We store your data on encrypted servers with industry-standard security controls. Access to personal data is restricted to essential personnel and third-party processors under strict confidentiality agreements. We apply the same data protection standards across all our service regions (Jakarta, Surabaya, Bandung, Medan, Semarang, and beyond). Your password is hashed and never stored in plaintext. Payment data is encrypted end-to-end and processed through PCI-compliant gateways.

Cookies on warungjekpot

We use session cookies to maintain your login and store user preferences. We do not use tracking cookies for third-party marketing. You can disable non-essential cookies in your browser; this may limit some platform features.

Data retention

We retain account data for the duration of your membership plus seven years (for tax and legal compliance). After account closure, we delete personal data except where legally required to retain records.

Third-party processors

Our payment gateways, identity verification providers, and analytics services process data on our behalf under data processing agreements. They do not use your data for their own marketing.

International transfers

Your data may be transferred to and processed in jurisdictions outside Indonesia. We apply consistent security standards regardless of server location.

We never sell your personal information to third parties for marketing, advertising, or lead generation. We may share anonymized, aggregated data (e.g., "X% of users in Jakarta prefer Liga 1 markets") with analytics partners. We may also disclose your data if compelled by law, court order, or regulatory authority. We will notify you of such requests whenever legally permitted.

Your data rights on warungjekpot include the right to access, correct, and delete your personal information. You may request a data export in machine-readable format. You have the right to withdraw consent for optional data collection (e.g., promotional emails); core functionality may be limited if you withdraw consent for essential processing. Submit these requests through your account settings or contact our support team for assistance.

We maintain a Data Protection Officer (DPO) who oversees compliance. If you believe we have mishandled your data, you may file a complaint with our DPO through your account dashboard. You also retain the right to lodge complaints with your local data protection authority. We are committed to resolving data concerns promptly and transparently.